Hotel IT, Handled Before Guests Notice.
Check-in, guest Wi-Fi, billing and security all depend on technology working at the right moment. Rai Computer maintains and repairs it, so your team can stay with guests.
Every device and service request is tracked in a free workspace organized by floor, area and department.
Small Technical Problems Can Affect the Guest Experience
A failed reception printer delays check-in.
An unreliable network switch impacts connectivity.
A faulty computer disrupts back-office operations.
Your team needs a clear way to find equipment information, report problems and coordinate repairs.
We look after it. You see everything.
01
Supply
New, value and refurbished machines, networking and peripherals, sourced for the job.
In your free workspace
Delivered machines arrive with their invoice and warranty.
02
Set up
Installation, cabling, networking and configuration on site.
In your free workspace
Each device is placed in its building, floor and room.
03
Maintain
Scheduled maintenance visits and health checks.
In your free workspace
Warranties and condition stay visible.
04
Repair
Doorstep and on-site repairs, with parts sourced for older machines.
In your free workspace
Report a fault and follow it from pickup to delivery.
05
Upgrade
SSD, memory and component upgrades that extend useful life.
In your free workspace
Request and approve quotations in one place.
06
Replace
Advice on when to replace, and the right machine when you do.
In your free workspace
History shows what is ageing before it fails.
Technology Across Your Property
- Reception and reservation computers
- Printers, scanners and POS hardware
- Wi-Fi access points and networking
- CCTV cameras and recording systems
- Office and administration equipment
- Conference room projectors and displays
- Server and UPS infrastructure
One Workspace for Your Hotel
The workspace is free for up to 100 devices. Screens shown with sample data.
Equipment and services for hotels
Core · Counter PC
Front desk and restaurant billing
Billing counter, POS terminal, receipt printer — purpose-built for retail.
- Core i3-12100 / Ryzen 5 5500
- Integrated graphics
- 8 GB DDR4
₹35,000 – ₹45,000
Core · Office Pro
Back office, accounts and housekeeping desks
Tally, Excel, email, browsing — the reliable everyday office workhorse.
- Core i5-12400 / Ryzen 5 5600
- Integrated graphics
- 16 GB DDR4
₹45,000 – ₹60,000
Networking setup
Guest Wi-Fi and property networks
Routers, switches, cabling, Wi-Fi APs — full office networking from one team.
- TP-Link / Ubiquiti / D-Link
- Cat6 structured cabling
- Managed & unmanaged switches
Quoted after a site visit
Core · CCTV / NVR Station
Property CCTV recording
Dedicated CCTV recording and playback station with massive storage.
- Core i5-12400
- Integrated graphics
- 16 GB DDR4
Quoted after a site visit
UPS / Power backup
Backup power for the front desk and network
Line-interactive UPS units from 600VA to 3KVA. Keeps your machine safe from Mumbai's power cuts.
- 600VA – 3KVA capacity
- Line-interactive topology
- AVR voltage regulation
₹3,000 – ₹18,000
Legacy · Quarterly Tune
Scheduled maintenance visits
Preventive maintenance — 4 visits per year to keep old machines healthy.
- 4 scheduled visits per year
- Disk health & SMART checks
- Driver / firmware updates
From ₹6,000 / yr
Hospitality Requires Attention to Detail. So Does Your Technology.
Leave the equipment to us and keep a clear view of every repair.
The workspace is free for up to 100 devices. Repairs, parts and on-site services are charged separately.
Service desk
+91 98693 38902Workshop
Grant Road, Mumbai 400007
Hours
Mon–Sat · 9:30 am – 8:00 pm